Privacy Statement General

The Salvation Army strives to process and manage personal data in such a way that your privacy is guaranteed. In this privacy statement we are happy to explain how we do this. In all cases, the Salvation Army complies with the General Data Protection Regulation.


On this page you will find a brief summary of the privacy statement in general. 


Responsible for personal data

We store the personal data we receive from you. Legally, this makes us 'data controller' and responsible for your personal data. The Salvation Army takes this responsibility seriously.

Security and access

We handle your data confidentially and carefully. We also ensure that your personal data is properly secured. For this we have taken physical, technical and organizational measures. For example, a secure server that is only accessible to authorized persons, the secure sending of online forms and a special privacy officer; Data Protection Officer.

Retention period

The Salvation Army does not store your data longer than necessary for the purposes for which we use it. Some data is subject to statutory retention periods that the Salvation Army must comply with before removal can be carried out. Further information about retention periods can be found in the additional Privacy Statements.

Right to adjustment, inspection and removal

You can report changes to your personal data. The additional Privacy Statements specify how you can make changes.

Access and deletion
You can gain insight into your personal data processed by the Salvation Army at any time or request us to have data deleted. The additional Privacy Statements specify how you can make changes. Not in all cases can we carry out your request for removal; sometimes legal restrictions apply. If you no longer wish to be contacted by us for marketing purposes, we must register your name in order to exclude you from future campaigns. If we do not comply with your request, you will of course know the reason.

Provision to third parties

The Salvation Army engages third parties in the performance of its services. Insofar as these third parties process personal data when performing their services, they do so in the capacity of the processor. All our third parties are obliged to protect your personal data. That is why we conclude agreements with all our processors in which we explicitly include this.

Links to third parties

Our websites may contain links to third-party websites. They use their own privacy statements. Make sure that you carefully review these terms and conditions before entering personal data on the website of another organization. The Salvation Army is not responsible or liable for how these third parties handle your personal data.


Every Salvation Army employee who has access to personal data is obliged to maintain confidentiality except in situations where we have a legal obligation to share specific data with others.

Your privacy settings

The Salvation Army uses cookies and similar techniques to make its websites more personal and user-friendly. A cookie is a small file that is stored on your device and so that the website recognizes you on a subsequent visit. Below we explain which techniques we use and how this can affect your privacy.

  • Functional cookies
    Purely technical and functional cookies ensure that our websites function optimally and work safely. This also allows us to store your privacy preferences. These cookies are on by default.
  • Personalization technique
    This makes it easier for you to navigate and find relevant pages faster.
  • Social media cookies
    You see messages on social media that are based on your interests.

Changing privacy settings
The button below allows you to manage your privacy preferences. We place functional cookies by default and you cannot disable them. Your preferences apply to all Salvation Army websites in the Netherlands.

Change privacy settings

Questions and complaints

Of course we are happy to help you if you have any questions or complaints about the processing of your personal data. Do you have a question or complaint about compliance with these regulations? Please contact us via:

Contact form 'Questions and complaints privacy'


Leger des Heils
t.a.v. Privacy Officer
Postbus 3006
1300 EH Almere

You can also make use of the possibilities for complaint reporting as described in one of the additional privacy statements. If you nevertheless do not come to an end with us, you also have the right under the privacy legislation to contact the privacy regulator, the Dutch Data Protection Authority.

Data Protection Officer

Below you will find the contact details of our Data Protection Officer:

Salvation Army Data Protection Officer
Postbus 3006
1300 EH Almere

Changes to the privacy statement

The Salvation Army reserves the right to make changes to this privacy statement. Therefore, please check our privacy statement regularly for possible changes to our policy.

June 2018, version 1.1